Loyalty & Ordering for Restaurant Groups

Your own branded rewards app — without the enterprise budget.

Cafe Konnect gives independent and small-chain restaurants the kind of loyalty, ordering, and marketing experience customers expect from the big national chains — all in your own branded app, no matter what POS you use today.

Works alongside Toast, Square, Clover, and most standard restaurant POS systems.

9:41
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Good afternoon, Jordan
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Rewards Locations
Rewards Points
1,240pts · Gold Tier

12 stamps · 34 visits · 60 pts until Free Pastry

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Start a pickup, delivery, or catering order.

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The Problem

Running great restaurants shouldn't mean losing the relationship with your customers.

1

Delivery apps own the relationship

Every order placed through a third-party app is a customer you don't get to market to again — no email, no phone number, no order history.

2

No real loyalty data

A punch card — or no program at all — doesn't tell you who your best customers are, what they order, or when they stop coming back.

3

No unified brand across locations

Each location feels disconnected, and customers can't easily use their rewards or account wherever they visit.

4

Outmatched by the big chains

National chains show up on customers' phones every day with points, offers, and ordering. Independents are left competing without those tools.

How It Works

One platform. Everything a national chain's app can do.

Loyalty, ordering, marketing, and customer insights — all built into your own branded app.

1

Loyalty Ledger

Points, tiers, and rewards that run across every location — independent of your POS, so it's live from day one.

2

Online Ordering

Pickup, delivery, and catering — fully synced to loyalty and routed straight into your existing POS.

3

Push Notifications

Automated win-back offers, birthday rewards, and real-time alerts — a direct line to your customers.

4

Customer Insights

See your best customers, visit trends, and redemption data — all owned by you, exportable anytime.

Every regular you keep is a customer a delivery app doesn't get to claim.

By the Numbers

Loyalty isn't a nice-to-have. It's a margin lever.

12–18%

More annual profitability when loyalty is tied directly to online ordering, versus a standalone rewards tool.

8–25%

Average order value lift from engaged loyalty members — growing as a program matures past its first year.

3x+

Highly engaged loyalty customers can generate multiples of what an average customer spends.

5–25x

It's widely cited as this much more expensive to acquire a new customer than to retain an existing one.

Sources: industry restaurant loyalty and retention research, 2026. See the full breakdown on the Why Cafe Konnect page.

See what a branded app could do for your restaurant group.

Get hands-on access to a live showcase app — no sales call required. Explore the loyalty, rewards, and ordering experience for yourself.